Assembly assistance mobile appeasy.guide.export

Privacy policy

Waterair may collect information that could make you identifiable; such information is considered to be personal data in the meaning of Regulation (EU) 2016-679 of 27 April 2016 (hereinafter the “Data”). As part of your use of the easy.guide application, the Data collected will differ depending on your geographical origin.

 Metropolitan FranceFrance Corsica/Overseas French territories
ControllerWaterair Zone Artisanale 68580 SEPPOIS-LE-BAS +33 3 89 07 45 45Local Waterair distributor Contact details are available in the Information tab of the app and on your order form
Data collectedIdentification data : surname, forename, customer number
App login data : email address, encrypted password
Swimming pool information : name and part number of pool, name of steps
Device data : unique number of each phone (device ID), phone make and model, device language
App login data : partner code, instance number linked to the assembly manual, order number
Device data : unique number of each phone (device ID); phone make and model, device language
Purpose of processingLogging into the app
Provision of personalised advice for pool assembly
Following the different steps of pool assembly
Information and alert on the state of the pool
Offering services or products
App usage statistics
Logging into the app
Provision of personalised advice for pool assembly
Following the different steps of pool assembly
Organising and planning the installation of the liner through the local partner
Information and alert on the state of the pool
Offering services or products
App usage statistics
Legal basis of processingThe processing of personal data is based on the performance of an agreement (standard terms and conditions of sale and terms and conditions of use of the app) or on our legitimate interest in offering services or products that are similar or related to your initial purchase.The processing of personal data is based on the performance of an agreement (standard terms and conditions of sale and terms and conditions of use of the app) or on our legitimate interest in offering services or products that are similar or related to your initial purchase.
Recipients of dataInternal staff of Waterair
Service providers (in particular) IT service providers
Local Waterair distributor
Waterair
Computer software
Storage periodThe Data shall be stored throughout the duration of the use of the service by the User, plus four years for the duration of processing of legal and commercial guarantees. At the end of the above periods, the Data shall be deletedThe Data shall be stored throughout the duration of the use of the service by the User, plus four years for the duration of processing of legal and commercial guarantees. At the end of the above periods, the Data shall be deleted
Transfer of dataThe data collected may be transferred outside the European Union. In that case, all necessary measures shall be taken to ensure that recipients guarantee compliance with an adequate level of protection equivalent to national and European laws and regulations, in particular through the use of standard contractual clauses and the application of technical, organisational and legal measures to better regulate such transfers.The data collected may be transferred outside the European Union. In that case, all necessary measures shall be taken to ensure that recipients guarantee compliance with an adequate level of protection equivalent to national and European laws and regulations, in particular through the use of standard contractual clauses and the application of technical, organisational and legal measures to better regulate such transfers.
Identity and contact of the Data Protection Officer (DPO)EDOS SAS Rgpd@waterair.comDepending on your local distributor. Contact details are available in the Information tab of the app and on your order form

In order to protect the confidentiality and security of your Data and in particular to protect them from unlawful or accidental destruction, unlawful or accidental loss or alteration, or unauthorized disclosure or access, we take appropriate technical and organisational measures, in accordance with applicable laws. To that end, we have put in place technical, organisational and legal measures

You have the right to access your data, to have them rectified or deleted, to transfer them or to have them transferred to a third party, to obtain the restriction of processing or to object to such processing. We will comply with your request subject to compliance with our legal obligations. You have the right to lodge a complaint with a supervisory authority if you believe that your rights have been infringed.

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